Family Assessment Centres: Regulation 25 visits and Reports

Throughout the years of working with Elite I have always found them helpful and supportive. Their visits are reliable and are carried out in a professional manner. Both residents and staff feel comfortable around both Katie and Kathryn during their formal visits, and their feedback to us is honest and clear. Their reports are fair, objective, detailed and are evidently aimed at improving our service. Whenever I have had an enquiry or have requested clarification, I have been responded to promptly which I appreciate. We have always felt that they have made an effort to understand our service, our team and our residents, and they have supported us through our company changes and growth.” Fatima HP, Registered Manager OneOneCoCo, London